Family Dental Group at 1599 Paoli Pike, West Chester, Pennsylvania.

Well we had 15 good years there. Mainly my 2 kids and I but for a while also my other daughter and my Dad. I myself was there 4 times per year for a long, long time, until I moved to Florida.. But I was frankly so very disappointed and frustrated with a "business decision" that Dr. Kofman made last year, none of us will ever go back again. My oldest daughter had been dropped by my AARP dental plan due to her age, we found out after a visit there. Dr. Kofman through her office staff told me that we would have to pay her "cash rate" which was several times higher (actually a ridiculous amount) than what they would get from insurance. I offered to pay upfront cash for what insurance paid, and her office was instructed to tell me that would be against the law! REALLY? Well, it is NOT against any law - and it so happens my daughter (the one who was being treated) handles billing for a General Practitioner in the area, and she knew that this was wrong - because at her office there are always cash cases where the Dr. makes a business decision to keep the client happy. But keeping clients happy is against this office's policy apparently. So my daughter canceled her follow up appointments with this office and took her dental business elsewhere.